We know that our customers can have various questions about the items that we have for sale. Hopefully this is where you can find the answers. If you have additional questions, please feel free to contact us.
Where do all of the props and wardrobe at The Prop Store of London come from?
Prop Store deals with contacts all over the globe. Our inventory comes from film studios, production companies, wardrobe and prop suppliers, special effects houses, and various other sources. Prop Store deals directly with the “front line” – those actually involved with a particular production, so that we can be sure of the provenance of our entire inventory. How often are new items listed on the website?
New items are added to our website every day, and our viewable in our New Additions section. After a two-week period, items can be found in the relevant movie and product category which can be located by using the search engine in each category - i.e. Props, Wardrobe etc. How do I find the item that I'm looking for?
Prop Store’s inventory can be browsed in a number of different ways. If you are looking for something specific, our website features a powerful search engine. Simply type in a keyword such as an actor name or film title to see what we have available. If you’d like to browse the inventory of a specific film, you can select that film from the drop down menu in the upper-left hand corner of the site. Our inventory can also be browsed by categories such as Props or Wardrobe. The category drop-down menu can be found immediately below the film title menu. You can further fine tune your results by opting to browse with full information and photos, or in quick view list format without photos. A variety of filtering options are also available to determine the order in which items appear.
How do I know if these are authentic? Every item on our website has been researched as thoroughly as possible, and our findings are indicated in the item’s description. Our reputation is impeccable and not something we ever take for granted. All of our products are guaranteed for the life of the business. We never tire in trying to obtain information on the items we are offering to market and adding to the history of each artifact. Prop Store is unmatched in its ability to call on a global network of industry professionals and technicians to assist in the diligent research memorabilia pieces. This is especially important in a collectable field that is not standardized in the way other hobbies are. Authenticity is everything. Please see our COA page for additional information. Was this piece really held by my favorite actor? The film-making process requires that multiples are made of all principal props and costumes. This is for a variety of production and continuity reasons. First and foremost, filmmaking is an expensive process, and a production cannot risk unnecessary delays due to having the only version of a prop or costume damaged on set. They will always have back-ups in place. Multiple versions may also be required for continuity purposes. A particular garment may be required to be distressed as the story progresses. Different versions of that garment will exist so that it can be filmed on out of sequence.
Props are frequently made in a variety of different versions. There is typically a hero or beauty prop for close up shots, as well as lightweight versions for stunt and safety work. Some props may have functionality to them. Special effects versions sometimes will have moving parts, or working lights.
Because of the fact that pieces are almost always used in multiples during a production, it is not always possible to guarantee a particular item was actually used for one scene or another. All of the items in Prop Store’s inventory are guaranteed to be originals from the production. In some cases it may be possible to provide further evidence about the use of an individual item based on a screen match, or other relevant information. When this is the case, Prop Store will include that information in the description.
How do I buy an item from the website?
Please see our Ordering FAQ. Can you let me know when you have items from my favorite film?
Prop Store’s website allows individuals to register an account, and log their favorite films with us. Once you have selected your personal favorites, you will receive an instant e-mail notification whenever a new product is added from one of them. This is a great way to stay on top of what is available from the titles you collect on.There are additional benefits to registering a user account with Prop Store:
Easy shopping
Customers are able to store their billing and delivery addresses, making the order process easier and more efficient.
Order History
Logging into your account will allow you to check the status of your purchases – both current and past orders.
I see an item I like in the Archive section of your site, is it available?
We provide the Archive section as a resource to collectors, enabling them to see pieces that have passed through our hands in the past. Sorry, but everything in the Archive has already been sold. In some cases, we may be able located an item from the archive for you, or a similar item. See our requests page for more information.
Do you buy props and costumes? Store is always interested in buying movie props and costumes- from the smallest item to an entire film production! Please contact us if you have items you are looking to sell.
Our Aim is to Supply You With the Hardest to Find and the Most Exciting Collectable of All - Screen Used Movie Props and Related Items
